Puerto Vallarta Beach Club Policies

Reservation Policy

Reservation is confirmed upon the receipt of a 50% deposit. The balance plus a $500 security deposit is due 60 days prior to arrival. The security deposit is refundable, providing there is no damage or long distance phone calls during the guest's stay.

Cancellation Policy

Cancellation prior to 120 days: 80% of deposit is refundable. Prior to 90 days: 40% of deposit is refundable. After 90 days, there will be no refund, unless the Villa is rebooked for the EXACT period and occupancy rate cancelled, less a $200 handling fee. Bookings for Thanksgiving, Christmas and New Year’s are non-refundable. 

The Staff

The Puerto Vallarta Beach Club staff are charming, well-trained, and eager to please. Their desire is to see that the guests have a wonderful stay. Tipping the house man and beach attendant is customary. It is also customary in Mexico for the staff to have all day Sunday off. However, Sunday service can be arranged with advance notice, and for an additional fee.

Food and Beverage

Your villa can be stocked according to your personal preferences in advance. All shopping is done by staff on an “at cost” basis + a nominal 15% shopping fee (minimum fee $15 U.S.). For those who like to cook and prefer their privacy, there is an exceptionally well-equipped gourmet kitchen. Those preferring to have meals prepared can choose from a variety of guest chef options, available through the concierge, or arranged in advance through the reservations office. Options vary from traditional Mexican cooks to gourmet chefs, and menus are available. For dining out, there is a delightful selection of fun and fine restaurants, just a 4 minute walk down to the beach, and your concierge will make your reservations for you. For those interested in a private lunch, dinner, or catered event on the private beach, please contact your agent or the reservations office.

Air Conditioning

All villas, club facility, and the fitness center are air-conditioned.

Water

Each villa has a state-of-the-art water purification system.

Electricity

All electric receptacles are U.S. standard 110-115 AC.

Additional Information

An informative information pack, with answers to most questions from arriving guests, such as “what to wear,” “what to bring,” etc., will be sent to the guests 30 days prior to arrival.  

Responsibilities

Puerto Vallarta Beach Club and/or any travel agents, assume no responsibility for loss, damage or injury to person, property, or otherwise, resulting directly or indirectly from acts of God, fire, breakdown of machinery, equipment, acts of government or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, custom regulations, delays or cancellations of or changes in itinerary or schedule, or from acts of omissions of any transport carrier. Puerto Vallarta Beach Club, its owners, or any travel or bookings agents or other persons or company providing any of the services or accommodations offered herein as a part of the guest's visit, or due to any other causes beyond the control of Puerto Vallarta Beach Club, its owners and to travel or booking agents, including, but not limited to improper or insufficient passports, visas or other documents, shall not be liable or responsible for any additional expenses or liability sustained or incurred by the guest.

Villa Verano

For those interested in additional accommodations of eight to eleven more bedrooms, we currently offer Villa Verano, the famed private beachfront estate, adjacent to PVBC. Perched on the beach in Conchas Chinas, the most elite residential section of Puerto Vallarta, Villa Verano is within walking distance to shops, restaurants, and nightlife, and only 21 minutes from the airport - no rental car is needed. Commanding spectacular views of Puerto Vallarta, its beaches, and the tranquil Bay of Banderas, the villa is available for group vacations, and has hosted many repeat family reunions, spectacular weddings, and successful business retreats. Some of the guests are returning for their 25th year!

Guest Reviews

  • Had the best time celebrating my friend's birthday there! The service is amazing the food is delicious the grounds are beautiful… Was the perfect vacation!
    - Linda K., Corona del Mar, CA
  • "The PV Beach Club and the Villa Verano are my favorite accommodations in Puerto Vallarta. The villas are amazing and the staff is exceptionally attentive without being intrusive."
    - Michael G., Palm Springs, CA
  • "Absolutely the best place to stay in PV! I've been there many times and it just seems better each time. The Beach Club, Accommodations and the staff are just fantastic!"
    - Mark P., Los Angeles, California
  • "I celebrated my birthday there, it's was magical. From the moment I arrived, till I left. In fact I left behind a piece of my heart."
    - Esther C., Newport Beach, CA
  • "What an awesome and beautiful resort. Amazing and personable staff, great food and incredible views/ sunsets. This upscale resort is a hidden gem, excellent value. Private hideaway, yet close to everything. Highly recommended!!"
    - George P., Livonia, MI
  • "WOW!!! This is the best resort in PV. Has an incredible location, wonderful caring staff and amazing food. I highly recommend this great resort. thanks Fredy, Oscar, Jose, Poncho, Jorge,Diego and Maribel for the great service. Have stayed three times this year alone and headed back. Can't get enough. So private, so comfortable, so nice!!!! Gracias!!!"
    - John D., Los Angeles, CA